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The Ultimate Playbook for Automating Restaurant Operations

This comprehensive playbook covers automation capabilities from the front of the house to the back and beyond, from accounting to marketing for restaurants.
In this Playbook The benefits of restaurant automation Types of restaurant automation Sales forecasting and labor scheduling Customer-facing displays QR code menus Self-service ordering kiosks Reservation automation systems Point-of-sale (POS) systems Automated ordering platforms Kitchen display systems Inventory management solutions Robotic kitchen assistants Accounting automation software Marketing automation How to start automating restaurant operations Determining where automation is needed Choosing and implementing a solution Tracking results
In this article

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The benefits of restaurant automation

Implementing restaurant automation technology can allow you to:

  • Decrease labor costs - Automating certain parts of your restaurant business means that you’ll need fewer staff members on you team, resulting in decreased labor costs.
  • Eliminate errors - Automation can also help eliminate errors by improving accuracy when taking orders, delivering food, or creating employee schedules.
  • Reduce waste - Automated inventory management solutions can help reduce waste and lower food costs.
  • Provide a better customer experience - By helping you eliminate errors and allowing you to provide a speedier, more consistent service, automation allows you to provide a better overall customer experience.

Introduction

There’s no denying the ongoing labor shortage in the restaurant industry. Restaurants are operating with 6.2 fewer back-of-house employees and 2.8 fewer front-of-house employees, on average, compared to previous years.

To address labor shortages, 50% of US restaurants plan on implementing automation technology in one form or another within the next two to three years.

In this Playbook

  • The benefits of restaurant automation
  • Types of restaurant automation
  • Sales forecasting and labor scheduling
  • Customer-facing displays
  • QR code menus
  • Self-service ordering kiosks
  • Reservation automation systems
  • Point-of-sale (POS) systems
  • Automated ordering platforms
  • Kitchen display systems
  • Inventory management solutions
  • Robotic kitchen assistants
  • Accounting automation software
  • Marketing automation
  • How to start automating restaurant operations
  • Determining where automation is needed
  • Choosing and implementing a solution
  • Tracking results


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